Comments on: What You Can Do To Stop Walmart’s Receipt Checking Policy. Stand Up To Walmart!

By: Tara

Tara — Fri, 26 Feb 2010 07:59:07 +0000

I went to Walmart today to do my grocery shopping like i do every week, sometimes inbetween, and as i was leaving i was asked for my receipt…i simply said no and continued out the door when the “greeter” stepped in front of my cart … full of food products… and said i would give her the receipt or would have to go talk to a manager about my problem, so i gave her the receipt and told her i felt like she thought i was stealing. During this time 3 other customers walked out the door and nothing was said to them, WHY? Is it because i had my very tired, screaming kids with me, or was it that my cart was full! It’s my job to make sure everything is on the counter for the Cashier and NOT my job if “they” don’t scan everything. I am more than willing to let you see my receipt for ELECTRONICS but for food? If this is gfoing to be a “NEW POLICY” then I think that it should be posted at the register to keep your receipt “handy” just like Sam’s Club. When i called the manager, Jody, she said that she has not heard of this “NEW POLICY” and that they are working on the problem…. We have the right to say NO and there is nothing you can do about it, and employees CANNOT search personal items without customer’s permission!

By: Joel

Joel — Thu, 04 Feb 2010 18:55:10 +0000

To solve this problem would be….

SHOW YOUR DAMN RECEIPT! god people…come on…just flash that white strip of paper, they mark it..and your off to bitch at another store.

It’s people like you that make going to walmart such a awful experience, bitching all over the store, “I need this”, “Why dont you have it”…blah blah blah. Showing you receipt ain’t gonna kill you.

it may even help you cause you may have forgotten a bag and you didnt even notice, until you got to the door.

By: kim

kim — Fri, 29 Jan 2010 00:14:09 +0000

The purpose of showing the reciept is not just too see if someone is stealing. Sometimes a cashier may forget too ring something up or thought that it rung up because it beeped like it did. The door greeter is only doing their job. Sometimes people take it the wrong way.

By: Tim

Tim — Wed, 06 Jan 2010 17:33:04 +0000

First off, there is no violation of the 4th amendment. In order for there to be a violation, there has to be a reasonable expectation to privacy. Since you just checked out and all of your items were in plain view in the cart, going across the belt, in the hands of the cashier and are even visible through the plastic bags, how can you expect privacy? Moreover, perhaps this goes beyond a theft-deterrent role. How many Walmarts are their in the U.S and how many are employed at each Walmart? I’d argue Walmart’s policy helps the economy by providing more employment opportunities. Stop complaining about bullshit and thinking people are always out to get you.

By: Henry Ramsey

Henry Ramsey — Sun, 20 Dec 2009 08:05:43 +0000

I and my mother routinely shop at several Walmarts here in Houston. We have no real problem with showing a receipt but it’s how it’s asked for. At one store which is near an expensive subdivision the alarm rings and only then does the greeter ask politely for your receipt and even then only for large items that are likely targets for shoplifters. The other store though where we go is the opposite. The greeters stand there like Nazis and demand “receipt!?!”
More than half of the greeters speak little english so it’s difficult to understand them and be understood as well. There’s one man especially who irks me in his demeanor and I wrote to the Walmart customer service about him for his being obnoxious. He’ll watch us go through the checkout and as we pass him he’ll still demand “receipt!” even if we have only grocery items. I usually walk right by him to his dismay but he asks nearly every time just the same. I have watched this guy prevent a shoplifting incident one time by standing in front of a person who had a cart full of electronics, but for the most part he’s just rude. I complained to Walmart via their website and I must have struck a chord since he’s now only working the “in” door and I haven’t seen him on the “out” door in a few weeks.

By: Sharon

Sharon — Mon, 14 Dec 2009 08:36:56 +0000

I have decided that today I am going to return the dog bed and the stocking kit. I will see how it goes.

By: Sharon

Sharon — Mon, 14 Dec 2009 08:27:09 +0000

I had problem today at Wal-Mart’s. I bought paper plates, napkins, foam pieces for craft’s, glitter pens and glitter tubes, a dog bed, a snowflake punch, 5 cans of Boyardee, white card stock, stocking kit, 2 boxes of christmas cards, rinestones the alarm went off as I was almost already through other people were passing by and through the door greeter says show me your receipt in a hateful manner I told her no I have been here long enough waited in line long enough go ahead and leave. She runs out the door and says she is going to call the cops and get the licence number of my car. Absolutely nothing I had bought had strips and nothing I was wearing or had in my purse. I am sick to death of being harrassed. My sister works as a door greeter there and my Mom retired from there last year. There is nothing in that store that is worth stealing. I hardly ever shop there but it was closer than going to Chilicothe to Jo Ann’s Fabrics. We are going to have a Christmas party for my Grandson, his cousins, and his friends. They are going to be making foam Christmas tree ornaments and making Christmas Cards for the soldiers that are stationed overseas. So now I am worried about this. What has happened to this country? The founding fathers would never put up with this! I have worked retail and asking for a receipt is legally accusing you of shoplifting.

By: linda

linda — Sat, 12 Dec 2009 17:33:08 +0000

Mother and I have been shoppers at the Wal-Mart Charlotte, Michigan since it opened nearly 20 years ago. We have never and will never shoplift. We are decent good people. Mother is a frail, 95 year old on oxygen . She is less than 5 foot tall, weighs about 90 pounds and has poor eyesight. She is confined to a wheelchair. On October 13, 2009 as we entered Wal-Mart the alarm sounded. We stopped but the greeter did not approach us. We went directly to the pharmacy where Mother submitted several new prescriptions to be filled. We spent the next hour shopping around the store. We picked up prescriptions and paid for them. . We proceeded to the check out and showed the cashier the medications which were already paid for. As we left the store the alarm went off. This often happens because of the metal in wheel chair and oxygen tank. The greeters have always smiled and waved her through. NOT this time, although we briefly stopped no one approached us. As we left a greeter suddenly appeared and shouted loudly ” YOU are suppose to come back in NOT keep going. ” We complied and re-entered the store. She was already in the middle of the front of store and again loudly demanded for us to “get over here. ” Soon two cashiers also surrounded us with their arms crossed. We were visible to everyone checking out and entering the store. It was very intimidating. We thought prescription bag was the problem. We quickly provided the sales slips and opened our shopping bags. The greeter searched our bags but said that was not the problem. She groped around Mother in the wheel chair, checking out her oxygen tank carrier and her coat. Mother asked if her medical inhaler could have caused the alarm. The greeter said that was not the problem as she also has one.. Then she TOOK MOTHER’S purse away from her , walked several feet away to the check out and ran it though the scanner. Apparently something caused a ping sound . She said “there did you here that?” She never explained what caused the problem. Her only comment was ” I know this was embarrassing ”
It was much more than embarrassing, Mother was violated , scared and humiliated. This harassment was very public. The greeter ACKNOWLEDGES SHE HEARD THE ALARM when we walked in, but she did nothing.
My main concern was to get Mother out of the store quickly without upsetting her more. She has high blood pressure, breathing and heart problems. Any stress could literally be fatal. The next day I called Wal-Mart and spoke to the manager Terry Lantaz . I told him what happened and asked how we could prevent the problems of the alarm next time. We told him we were very upset with the treatment we received. Instead of offering help in solving the problem he told me if was “my choice to come in Wal-Mart or not .” He continued to be loud, confrontational and belligerent. He abruptly ended the conversation by yelling “Linda you are rude, don’t ever come into this store again.” then he hung up on me.
IS THIS WAL-MART POLICY?– We cooperated fully in the store . Yet they took Mother’s purse. They intimidated and treated us as if we guilty of shoplifting. There are legal questions involved with the detainment and searching of personal property . This was a horrible incident! Because of her handicaps Mother does not get out much. She had looked forward to this shopping trip. She is horrified to go into the store again. Instead we were put on public display and treated like criminals. We have told many people about the treatment we received at Wal-Mart. Everyone agrees it was wrong and reflects poorly on the greeter, the manager and Walmart in general.
WHAT CAN WE DO, WHAT ARE OUR LEGAL OPTIONS– its all on their camera!

By: JD

JD — Wed, 09 Dec 2009 23:48:09 +0000

If you allow them to check you, and the cashier screwed up and didn’t swipe something correctly, what then?

And, I’ll tell you what then, they will ruin your life by charging you with shoplifting and you will likely be convicted.

I have, in the past, complied with this maltreatment (Checking at the door), but won’t in the future. If they report me to the police, I will bring suit on them for slander or libel or whatever is available in that jurisdiction, and I pray they lay hands on me, I always wanted to be rich.

If a cop (off-duty or not) tells you you MUST submit to a search, ask him what his probable cause is, he has to have it to direct a search. If he’s just suggesting a search and not ordering a search, that’s different and you need not comply.

People have died repeatedly for our freedoms, and if we don’t have the guts to defend them, we will lose them (as we have many already) and deserve it. To anyone who goes along with the “if you have nothing to hide, why do you mind a search”, Ben Franklin said “Those who would give up liberty for security deserve neither” (not sure if that’s exact).

WalMart hires old people and cripples to do thier dirty work, because those people work for less, and the public will generally not be as nasty to an old person or a cripple as WalMart deserves.

By: T Smith

T Smith — Wed, 09 Dec 2009 20:39:00 +0000

Do you also get so upset when you stand in line at the exit door at Costco so they can go through your items one by one and check your reciept?